Refund Policy
At Sports Lifestyles & Fitness Apparel, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
- Returns are accepted within 30 days of the delivery date.
- Items must be unworn, unwashed, unused, and in their original condition with all tags attached.
- Proof of purchase or order confirmation is required for all returns.
Non-Returnable Items
The following items cannot be returned or refunded:
- Final sale or clearance items
- Gift cards
- Customized or personalized products
- Items that have been worn, washed, damaged, or altered
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Original shipping charges are non-refundable unless the return is due to our error or a defective item.
Exchanges
We gladly exchange items for a different size or color, subject to availability. If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can resolve the issue promptly.
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective or incorrect.
We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of receiving your order. Include your order number and photos of the item so we can assist you as quickly as possible.
Contact Us
If you have any questions regarding our Refund Policy or need assistance with a return, please contact our customer support team through the contact information provided on our website.
